Re: OT: How do other ISPs deal with SORBS?

>Ok, I know this isn't a Postfix question, but there are a lot of mail
>admins here and I'm after suggestions/opinions, so...
>
>We have a bunch of customer mail relays. A while back, one of our
>lovely Windows-using customers managed to leave their computer open to
>abuse and since they relayed through us, we got the blame. As usual
>with this sort of thing, once it was spotted their access was closed
>down until they had fixed the problem and everything went back to
>normal. Almost. Sometime during this incident a single message made
>its way into one of the SORBS spamtraps, so they now believe that we are
>a junk mail organisation (an interesting assumption based on one
>message, but that's another issue.)
>
>The web site basically says "send us money and we might remove you".
>All well and good, but given the volume of mail that goes out of a
>typical ISPs mail system there are always going to be some that go
>astray (especially given the number of Windows viruses doing the rounds
>right now) and if it only takes a single message to get listed this
>could get very expensive.
>
>I'm sure others here must have had similar experiences. How did you
>deal with it?
>
> Chris.
Hi Chris,
It might put you in a bind, but my theory on this is that if
SORBS (or any RBL) won't remove a tested mail server from their
database without payment, then they are simply not worth worrying
about. Any self respecting mail server admin wouldn't rely on such a
service.
One of our clients managed to also get their own network onto
the SORBS list - they wouldn't remove without payment, he refused -
so after some length of time they contacted me again to tell me it
was removed from SORBS. Chances are, they'll remove it, but when is
anybody's guess.
Just my thoughts.
--

Bye for now, Terry Allen
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