-ERR authorization first

Hi

I just got that job administrating a server, which runs
qmail+vpopmail,with which I never had any contact. Besides any other
problems, a client today reported he couldn't get his mail. This was a
bit strange to me, but I checked it using good ol' telnet:

<POP transaction>
+OK <27824.1127570328@mydomain.net>
user mylogin@one.of.the.domains.net
-ERR authorization first
user mylogin@one.of.the.domains.net
+OK
</POP transaction>

What is the reason of such transaction? It's bad, since, AFAIK it
violates "RFC 1939 - Post Office Protocol - Version 3"
(http://www.faqs.org/rfcs/rfc1939.html). How can I make it work? It's
rather urgent.

Thanks in advance for your help.

Egy wrote:
> Hi
>
> I just got that job administrating a server, which runs
> qmail+vpopmail,with which I never had any contact. Besides any other
> problems, a client today reported he couldn't get his mail. This was a
> bit strange to me, but I checked it using good ol' telnet:
>
> <POP transaction>
> +OK <27824.1127570328@mydomain.net>
> user mylogin@one.of.the.domains.net
> -ERR authorization first
> user mylogin@one.of.the.domains.net
> +OK
> </POP transaction>
>
> What is the reason of such transaction? It's bad, since, AFAIK it
> violates "RFC 1939 - Post Office Protocol - Version 3"
> (http://www.faqs.org/rfcs/rfc1939.html). How can I make it work? It's
> rather urgent.
>
> Thanks in advance for your help.
>

The issue is that you are trying to authenticate using an email address
versus the username
TRy:
user username
pass password.


Refer to page thirteen of the RFC. It does not seem to provide an email
address as an example for authentication.

AK

Anyway: I don't really care that much if it's RFC compliant. I need my
client to be able to log in and fetch his mail. And when qmail acts
like that, he can't do it. BTW: even though I doubted if login alone
would be enough, I gave it a try. It didn't work, and qmail acted as
before.

How do I fix it?

qmail+vpopmail...

Egy wrote:

> Anyway: I don't really care that much if it's RFC compliant. I need my
> client to be able to log in and fetch his mail. And when qmail acts
> like that, he can't do it. BTW: even though I doubted if login alone
> would be enough, I gave it a try. It didn't work, and qmail acted as
> before.
>
> How do I fix it?
>
> qmail+vpopmail...
>

Are you sure you are using the proper username/password for the User?

Access the Vpopmail interface as admin and see what username/password is
associated with the email address.

Another thing to check is how the qmail-pop3d is started. Does it use
the Vpopmail vchkpwd (I think this is what it is called.)

How is qmail-pop3d started? Provide the contents of the run file which
should be in /service/qmail-pop3d/run.

AK