And yes, the problem is with Planet Internet

- I don't receive messages that don't even have a log entry.
- I get the same error you have
- And I get time out errors on wxs.nl
- Some messages get through okay....


A.I. van Berkel wrote:

> Hello all,
> I have a mail problems with very little information to solve it.
> I'm hoping someone else has come across this before and can provide some hints.
>
> Our ISP relays the MX records destined to our domain directly to the mail
> server.
> The server is behind a firewall on a private network.
> The firewall directs any smtp requests to the mail server.
> This all worked quite well until three days ago.
> Since feb. 1 we do not recieve mail from outside our ISP's network anymore.
> Sending mail to anywhere is no problem.
> Recieving mail from people with the same ISP is also no problem.
> Mail from outside the ISP's network yields the following message in exims
> mainlog:
>
> 2005-02-03 10:43:28 SMTP protocol violation: synchronization error
> (input sent without waiting for greeting): rejected connection from
> H=psmtp01.wxs.nl [195.121.6.56]
>
> The configuration of our mailserver has not changed on feb. 1, but our ISP
> has changed to a different mail-relay server on that date.
> The ISP insists that the problem must be a configuration error on my server,
> but he doesn't provide me with any pointers as to what has changed in his
> configurations.
> Since the start of this problem correlates very well with the commissioning of
> his new servers, I suspect that there must be some sort of mismatch between the
> configuration of the two servers.
>
> Does anyone recognize this. I do not know which conf parameters to look for.
> I tried switching RFC1413 callbacks on and off with no result.
> If it is not my configuration, how do I convince my ISP to check his again?
>
> Best regards,
>
> Arij van Berkel
>
> NB: please respond to the group as I cannot recieve mail.
>
>